Deposit and Withdrawal Conditions
After creating an account, you may access to your
payment preference through our User Center.
Specific procedures:
Simply
login to your User Center, and click on the green
“Deposit” button on the left of the interface.
Step 1: Select the account you’d like to deposit
in as system prompts.
Step 2: Then select
the payment method by using the button on the right of
the payment method table.
Step 3: State how
much you’d like to deposit into your account.
The system may prompt you to enter the
currency of the deposit you’d like to use or other
options. EBC account provides you with various options
for base currencies, including the most commonly used
CNY, USD, GBP and EUR.
Please carefully read
all of the instructions, terms and conditions and if you
agree, please make sure that you check the box that says
“I have read all instructions and agree with terms and
conditions of payments operations.”
【Click
Submit】
If you fail to deposit by using your debit card, please
try to deposit again, while checking if:
–
Whether you have entered your card information
correctly.
– Whether you are using a vaild
(not expired) card.
– Whether you have
sufficient funds on your card.
– If there’s
no above-mentioned problem, you still fail to deposit,
it may mean that your card issuing bank does not
authorize payment from your card.
In that
case, please use another card or any other payment
method available in your trading account.
Our account department processes funds withdrawal
request everyday, so you may make your funds withdrawal
request at anytime you wish. The withdrawn funds will be
transferred to your specified bank account. Upon the
failure of transfer, the withdrawn funds will be
returned to your trading account’s wallet. Please note
the actually processing time of wired transfer will be
depended on the processing banks. Please consult the
bank for details.
Please make sure the ratio of prepaid deposit is still
over 200% deducting the withdrawn funds while holding
positions. Otherwise we won’t be able to proceed with
your funds withdrawal request.
EBC do not charge any transaction fees for using our
deposit and withdrawal methods, but some costs may occur
in payment you make to or from certain international
banking institutions, which is beyond our control.
Besides, pleased be noted that your bank may consider
the payment to EBC as cash advance, and may bill you
according to your cash prepayment rules.
No. EBC does not accept third-party payments. Please
make sure that all deposits into your trading account
are from your own account. If the holder of a trading
account is a party to a joint account, payment from the
joint account will be accepted.
If we
suspect that the funds are provided by any third party,
we will reserve the right to refund the remitter’s
money, freeze your account balance, and suspend your
application after the identity and fund source are
verified. We will reserve the right to freeze, and you
will not be allowed to withdraw funds from your account
balance before the verification.
EBC do Not
accept fund withdrawal to a third party bank account. If
there’s any special situation, please contact us.
Futher Assistance