Defending professionalism; a resource for librarians, information specialists, knowledge managers, and archivists.
Ed. by Bill Crowley.

Editor Crowley (library and information science, Dominican U.) explains that although most users of libraries assume that all of the adult staff in a given library are professionals, increasing budgetary pressures are leading toward an expansion of the duties that less-educated staff perform. This collection of 14 articles discusses serious risks to this approach, such as users taking away wrong or irrelevant information, and considers issues of professionalism in libraries in British, Canadian and American settings. ( Book News, Inc., Portland, OR)

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Review by Book News, Inc.